Unable to deploy NSX manager - Datastore: "Error in retrieving data. Refresh to try again"
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Article ID: 375659
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Updated On: 02-21-2025
Products
VMware NSX
VMware NSX-T Data Center
Issue/Introduction
- In the Add Appliance UI wizard, the Compute Manager selection screen remains blank.
- The Datastore option displays the following error: "Error in retrieving data. Refresh to try again."

- In System -> Compute Manager, the vCenter connection status shows as down.
Environment
VMware NSX-T Data Center
VMware NSX
Cause
Compute Manager connectivity is down. NSX manager is unable to retrieve the inventory details
Resolution
- Review Compute Manager status and fix the connection.
- Once the connection issue is solved proceed with the NSX manager deployment
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