Unable to deploy NSX manager - Datastore: "Error in retrieving data. Refresh to try again"
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Unable to deploy NSX manager - Datastore: "Error in retrieving data. Refresh to try again"

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Article ID: 375659

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Updated On:

Products

VMware NSX

Issue/Introduction

  • In the Add Appliance UI wizard, the Compute Manager selection screen remains blank.
  • The Datastore option displays the following error: "Error in retrieving data. Refresh to try again."

 

  • In System -> Compute Manager, the vCenter connection status shows as down.

Environment

NSX

 

Cause

Compute Manager connectivity is down. NSX manager is unable to retrieve the inventory details

Resolution

  • Review Compute Manager status and fix the connection.
  • Once the connection issue is solved proceed with the NSX manager deployment
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