Upgrade Fails Pre-Check when upgrading to 6.13

Products

• VMware Aria Operations for Networks
• VMware Aria Suite

Issue/Introduction

When upgrading to 6.13, you may encounter an error in the Pre-Checks that prevents you from upgrading.

This bug could be generic that says it failed pre-check or due to disk space issue. 

You may see an error such as below on Aria Suite Lifecycle GUI while upgrading Aria Operations for Networks

Exception occurred while performing VMware Aria Operations for Networks upgrade pre-check with IP 10.xx.xx.xx OK at com.vmware.vrealize.lcm.plugin.core.vrni.task.upgrade.UpgradePrecheckTask.execute(UpgradePrecheckTask.java:129) at com.vmware.vrealize.lcm.platform.automata.service.Task.retry(Task.java:158) at com.vmware.vrealize.lcm.automata.core.TaskThread.run(TaskThread.java:60) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.base/java.lang.Thread.run(Unknown Source)

Error screenshot as below from  Aria Suite Lifecycle:

Environment

Aria Operations for Network 6.12.1
Aria Suite Lifecycle

Cause

If the upgrade bundle directory is not there, a new one will be created. It is created differently and with different permissions causing the pre-checks to fail 

When there is no "/usr/share/nginx/upgradebundle" directory, we end up creating full path "/usr/share/nginx/upgradebundle/6.13.0.1717138317" with sudo but change permissions of only leaf directory "6.13.0.1717138317"
Files are not accessible to parent due to being root owned.

Resolution

Aria Operations for Networks Product Engineering team is aware of  this issue and this would be fixed in a future release.

There is a workaround available that can be validated in this scenario.

Please open a support case and provide  Platform Node 1 support bundle for further review/investigate.