Unable to activate AWS, Azure, Google Management packs in Aria Operations. The error in the UI : This account type requires NPC Add-On. Update your license to monitor your account

Products

• VMware Aria Suite

Issue/Introduction

When attempting to activate management packs for:

• Microsoft Azure
• AWS
• Google Cloud

You may see a a banner over the management pack tile displaying NPC Add-On

Environment

Aria Operations 8.x

Cause

When attempting to activate AWS, Azure, Google Management packs in Aria Operations, the user interface will show the following message

This account type requires NPC Add-On. Update your license to monitor your account.

The VMware Aria Universal Suite (any edition) license for vRealize/Aria Operations, requires an add-on on the license for public cloud accounts to monitor AWS, Azure, and Google public cloud environments.

Resolution

You must contact your sales team to enquire about this addon license.