The server roles R and O are not assigned to any WP process.

Products

• CA Automic Workload Automation - Automation Engine
• Automic SaaS
• CA Automic One Automation
• CA Automic Service Orchestration - Automation Engine

Issue/Introduction

After a network interruption, the server roles R and O are not assigned to any WP process.

This can lead to activities not being deactivated and reports not being written.

Environment

Automic Automation Engine 21.0.8 and below

Cause

Defect.

Resolution

Public short description EN:
Server roles are not processed by any WP after network interruption

Public description EN:
A problem has been fixed where a server role was lost after a network interruption.

There are two possible workarounds:

• Perform a PWP switch, if a role is not processed anymore OR
• Do not use DWPs then the issue will not happen

Component: Automation Engine

Automation Engine 21.0.8 HF4 - Available

Automation Engine 21.0.9 - Available

 

Additional Information

Update to a fixed version listed below or a newer version if available.

Article title: How to register to Broadcom Software Product updates and Critical Alerts

https://knowledge.broadcom.com/external/article?articleId=133819