Health Check FailureId[760]: Missing a Classification for Key wuaucltcore.exe

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Windows Agents are generating Health Check Failures similar to:

Carbon Black App Control Agent detected a problem: Carbon Black App Control Agent is missing a classification for Key[\systemroot\uus\amd64\wuaucltcore.exe] Value[(null)] Status[-1]. Options[00000003] TotalFailures[1] FailureId[760]

Environment

• App Control Agent: 8.7.2 - 8.9.4
• Windows 11 22H2+ (Build 10.0.22621+)
• Windows 10 21H2+ (Build 10.0.19044+)

Cause

The Agent expects wuaucltcore.exe to be present in this location, however in some Windows Builds this is replaced with wuauclt.exe.

Resolution

This issue was tracked under EPCB-20554 and will be addressed in a future release. In the meantime, the Events can be ignored or a temporary Health Check Exclusion could be added.