Adapter receives error when trying to Validate

Products

• VMware Aria Suite

Issue/Introduction

• When attempting to configure an Adapter you receive the error:  "Unable to establish a valid connection to the target system. undefined"
• Hovering over warning status shows: "Certificate Validation Failed"
• Certificate Acceptance Dialog box does not appear upon hitting "Validate" the first time
• Adapter certificate does not appear in Global Setting -> Certificates page
• Looking in the adapter logs you see the error: 
  • "Caused by: com.integrien.alive.common.adapter3.CustomTrustManager$CustomCertificateException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target"
• Run the command:

  • openssl s_client -connect <URL>:443 -showcerts

    • You may see errors: "unable to get local issuer certificate" or "unable to verify the first certificate"

Environment

Aria Operations 8.xx

Cause

The server the Adapter is trying to connect to has a problem with their certificate.

Resolution

Replace the Certificate on the remote server. For example, If you are receiving this issue on a vCenter adapter. The certificate on the vCenter you are trying to configure needs to be replaced.