When adding Active Directory gateway, not all machines are available

Products

• Endpoint Security

Issue/Introduction

When selecting the AD Gateway from the list of AD Gateway Candidates, not all machines are listed.

Cause

The ICDM only displays a partial list of possible AD Gateway clients.

Resolution

After selecting Add AD Gateway and then Select New AD or Existing AD Gateway, there will be an option to Search Devices.

When selecting Search Devices you can search by Device Group, Name, OS or OS Version.

 

Additional Information

For information on AD sync in ICDM please see the technical document Synchronizing Active Directory

For information on adding an AD gateway for Threat Defense for Active Directory please see the technical document Adding and updating an AD Gateway for a domain