MUX - Lookup Doesn't Show Results on Empty Fields

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

A custom lookup is created to query information from another column in Clarity.
When accessing the Classic UI you are able to see all values that are present when searching on an empty or populated field.
Within the MUX you are only able to view the values if the field is already populated. If the field is empty, no results return.

When reviewing the browser logging, when the field is populated the following query is performed:

http://%HOSTNAME%/ppm/rest/v1/lookups/%NAME%/lookupValues?filter=((%20id%20=%20%27EXAMPLE%27)%20and%20(includeSuggestions%20=%20%27true%27))&offset=0&limit=500&_cb=1724258528502

This query is not performed if the field is empty

Expected Results:
This should act consistantly between interfaces.

Actual Results:
The MUX doesn't display results.

Workaround:
Populating the information in the Classic UI

Environment

Clarity 16.2.2, 16.2.3

Resolution

This is being reviewed as DE153087.