Promote an AD/LDAP user to Administrator in Advanced Authentication Admin console

Products

• CA Risk Authentication
• CA Advanced Authentication
• CA Advanced Authentication - Strong Authentication (AuthMinder / WebFort)

Issue/Introduction

This KB article provide steps to promote an AD/LDAP user to Administrator role.

Environment

Release: 9.1.x

CA Strong Authentication

CA Risk Authentication

Resolution

You can promote an Active Directory or LDAP user to Administrator role and steps are described below-

• Login to Admin console with Master Admin or Global Administrator privilege.
• Click on 'Users and Administrators' tab and then search for the user in Organization.
• 
• Click on the user who should be promoted and then click on 'Edit'.
• Click in 'Change Role to Administrator'
• Select the Role the intended Administrator supposed to have and then select the Organization to manage.
• Click on Create and the Administrator will be created. Login with that Administrator using url http\s://<hostname>:<Portnumber>/arcotadmin/adminlogin.htm, Input the LDAP organization name and then LDAP user and Password.