Linux agent error: kernel is not connected due to a recent kernel upgrade
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Article ID: 375201
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Updated On: 08-21-2024
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
Linux agents show an error similar to the below after a kernel update:
Agent is not protecting the computer because kernel is not connected due to a recent kernel upgrade (8.10 4.18.0-553.5.1.el8_10.x86_64 x64).
Environment
- App Control Agent: All Supported Versions
- Linux: All Supported Versions
Cause
Kernel was updated to a version that is not compatible with the agent
Resolution
Upgrade the agent to a version compatible with the kernel. This information can be found in the Linux Agent OER.
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