Last modified date is not present in Incident Report Export to CSV in 16.0.1 RU1
search cancel

Last modified date is not present in Incident Report Export to CSV in 16.0.1 RU1

book

Article ID: 375174

calendar_today

Updated On:

Products

Data Loss Prevention Data Loss Prevention Cloud Prevent for Microsoft Office 365 Data Loss Prevention Cloud Storage Data Loss Prevention Core Package Data Loss Prevention Discover Suite Data Loss Prevention Endpoint Discover Data Loss Prevention Endpoint Prevent Data Loss Prevention Endpoint Suite Data Loss Prevention Enforce Data Loss Prevention Enterprise Suite Data Loss Prevention Plus Suite

Issue/Introduction

After installing or upgrading to 16.0.1 RU1 there is no longer the capability to export incidents with 'Last Modified Date" even though the "Last modified date" is present in the Incident Key Info details. The column 'Last Modified" is not available to select which is noticed when searching for last or modified: 

Environment

16.0.1 RU1

Resolution

To workaround the issue revert to the legacy UI URL by modifying the URL https://<Enforce Server Name or IP>/ProtectManager/GetReport.do?reportID=X where X is the ID number of your report which can be seen in the URL in 16.0.1 RU1. Then you can export your report to CSV the Last Modified Date is present in the output. 

To obtain a fix for this issue you can either upgrade to 16.0 RU2 or 16.1.