Ghost throws error 502 or 512 when deploying an image with GhostCast

Products

• Ghost Solution Suite

Issue/Introduction

When sending an image to endpoints using GhostCast from the console, Ghost throws error: 512 or 502

Environment

Ghost Solution Suite 3.3.x

Cause

When GhostCast is configured to broadcast an image with UDP protocol, port 6666 or 7777 are used and the server has multiple IP addresses. The client is unable to find the broadcast GhostCast server.

Resolution

Specifying the GSS server IP address can help resolve this issue in some cases.

Add parameter: -JADDR=<GSS server IP address> to the console command line that ghost will use. This will specify the IP address of the GSS server to use

ex: -CLONE,MODE=RESTORE,SRC=@MC"<AUTO_SESSION_ID>,DST=1 -sure -JADDR=<GHOST SERVER IP>