Ghost throws error 502 or 512 when trying to image with GhostCast

Products

• Ghost Solution Suite

Issue/Introduction

When sending image to endpoints using ghostcast from the console ghost throws an error: 512 or 502

Environment

GSS 3.3

Cause

GhostCast uses broadcast UDP protocol using port 6666 or 7777 and the server has multiple IP addresses. The client is unable to find the broadcast ghostcast server.

Resolution

Add parameter: -JADDR=<GSS server IP address> to the console command line that ghost will use. This will specify the IP address of the GSS server to use

ex: -CLONE,MODE=RESTORE,SRC=@MC"<AUTO_SESSION_ID>,DST=1 -sure -JADDR=<GHOST SERVER IP>