The below event is being populated for a DCS Linux agent and we need to confirm the file has the correct permissions
"Failed to open file pointer file /apps/tools/Symantec/sdcssagent/IPS/hidslog1rtfilepointer. Error code 13."
DCS 6.9.3 Linux file
Permissions were modified for the DCS agent files by an ACL
You can check the permissions of the DCS agent files by running a collect agent info, and reviewing the all_agent_files.txt log which contains all of the files and their current permissions
Please compare the agent file permissions on the non functioning agent to one that is working as expected
If permissions are incorrect, you can uninstall and re-install the agent to give the agent files the correct permissions
For instructions on collecting agent info, please use the following article:
Collecting information from Critical System Protection or Data Center Security agents and managers