HA mode status update takes time after NSX Edge Failover on UI.
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HA mode status update takes time after NSX Edge Failover on UI.

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Article ID: 374907

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Updated On:

Products

VMware NSX

Issue/Introduction

On UI side after NSX Edge failover, HA status at gateway level is not updated immediately and it takes 5 to 10 minutes.

The failover status can be checked by following these steps:

1. Navigate to Networking Tier-0 Gateways or Tier-1 Gateways. 
2. Click "Active Standby"

Environment

VMware NSX 
VMware NSX-T Data Center

Cause

When the refresh button is pressed on the UI, the API that is executed retrieves the cached status of the NSX Edge, which may cause a delay in the state transition.

Resolution

  • This issue is resolved in VMware NSX 4.2.1
  • This is an issue with the UI display and does not affect the HA failover functionality.
  • You can verify the HA status via the CLI.

    get gateway <UUID> high-availability status
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