Manager UI port 9443 inaccessible

Products

• VMware Telco Cloud Automation

Issue/Introduction

Cannot access TCA Manager port 9443

In TCA 2.1.x when trying to accessing TCA Manager port 9443 using a browser we get an error that the connection is refused.  In the TCA Manager appliance-management-startup.log logs we see this error:

Error: Unable to access jarfile /opt/vmware/hybridity-appliance-management-0.1.0.war

Environment

2.1, 2.2

 

Cause

The appliance-management service on TCA Manager is not running because the file hybridity-appliance-management-0.1.0.war is either missing or renamed.

systemctl status appliance-management.service

Resolution

Copy the file from another instance of TCA Manager using the same version and move it under directory /opt/vmware/

Restart the app and web service 

systemctl restart app-engine
systemctl restart web-engine