VM deployment from template gets stuck at 94% and makes no progress for an excessive period of time
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VM deployment from template gets stuck at 94% and makes no progress for an excessive period of time

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Article ID: 374561

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

Deployment of a VM from template reaches 94% and then seems to hang.

The VM deployment may eventually complete but there is no clear reason for the delayed completion.

Environment

vCenter 8.0

Cause

This is caused by the vsm service failing to reset the credentials for the vsm service account.

In /var/log/vmware/vsm/vsm.log you may see entries such as:

YYYY-MM-DDTHH:mm:ss INFO [Thread-4] ServiceUtil.java 142 - Password expired. Resetting service account password

YYYY-MM-DDTHH:mm:ss ERROR VsmActivationValidator.java 267 - Failed to validate user: only vpxd-svc-acct requests allowed and not

Resolution

This issue is resolved in vCenter 8.0 U2b