Service Account unable to login to vCenter VAMI for one of the vCenter's in linked mode

Products

• VMware vCenter Server

Issue/Introduction

A single user account is experiencing access issues when attempting to log into the VAMI for one specific vCenter server.
This issue does not affect the same user's access to another vCenter server in the same environment.

Environment

vCenter 7.0
vCenter 8.0

Cause

This is a known issue in vCenter whereby a user account which is added to a user group on one vCenter does not appear in the same user group in partner vCenters.

Resolution

This issue is fixed in 8.0U2 (build 22385739) onwards.