Service Catalog Upgrade After Implementing New Database Server
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Service Catalog Upgrade After Implementing New Database Server

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Article ID: 374499

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Updated On:

Products

CA Service Catalog

Issue/Introduction

After deploying a new Database Server a Service Catalog server needs to be updated.

When running the 17.4 Installer, there is a failure and the Service Catalog upgrade fails during the integration of SDM and ITPAM.

Environment

Service Catalog 17.4 

Cause

config.properties still contains a reference to the old database server

Resolution

There are two files to check

Service Catalog\config.properties

Service Catalog\view\conf\config.properties

Ensure both of these files reference the correct database server