VMware Cloud Director 10.x
This issue occurs when the server and CA certificates are not added to the Certificates Library in the same Organization that the Edge Gateway is scoped for.
To resolve this issue, upload the server and CA certificates to the Certificates Library for the Organization of the Edge Gateway.
For more information about adding an IPSec VPN Tunnel to an Edge Gateway in VMware Cloud Director, see Configure NSX Policy-Based IPSec VPN in the VMware Cloud Director Service Provider Admin Portal.