2024-08-01 12:07:34.740 INFO [http-xxx-8080-exec-9] c.v.v.l.a.g.s.EngineServiceImpl - -- Error Cause ::
{
"messageId" : "LCMVCF19113",
"message" : "Error while preparing SDDC Manager payload for product registration. Check logs at /var/log/vrlcm/vmware_vrlcm.log and try again.",
"eventId" : "2exxxxce-4xxc-4xx7-bxxd-0dxxxxxxxx4c4",
"retry" : true,
"exceptionMessage" : "Error occurred when getting certificate details of 'vra'",
"exceptionStackTrace" : "com.vmware.vrealize.lcm.vcf.plugin.exception.VCFCertificateException: VMware Aria Automation Certificate chain is empty.\n\tat com.vmware.vrealize.lcm.vcf.plugin.tasks.PrepareVCFProductPayloadForRegistrationTask.fillDetailsForvRA800(PrepareVCFProductPayloadForRegistrationTask.java:257)\n\tat com.vmware.vrealize.lcm.vcf.plugin.tasks.PrepareVCFProductPayloadForRegistrationTask.fillProductDetails(PrepareVCFProductPayloadForRegistrationTask.java:194)\n\tat com.vmware.vrealize.lcm.vcf.plugin.tasks.PrepareVCFProductPayloadForRegistrationTask.execute(PrepareVCFProductPayloadForRegistrationTask.java:138)\n\tat com.vmware.vrealize.lcm.vcf.plugin.tasks.PrepareVCFProductPayloadForRegistrationTask.retry(PrepareVCFProductPayloadForRegistrationTask.java:582)\n\tat com.vmware.vrealize.lcm.automata.core.TaskThread.run(TaskThread.java:60)\n\tat java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)\n\tat java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)\n\tat java.base/java.lang.Thread.run(Unknown Source)\n",
"localizedMessageId" : "VCF_VCF_PAYLOAD_PREPARATION_ERROR_00006",
"parameters" : [ "vra" ],
"properties" : { }
Observe that in the above error snippet the 'properties
' parameter is blank as it isn't able to fetch any properties for the product or node due to lost reference. Also observe that the error indicates that the function calls are being run on an 'Unknown Source'.
Aria Suite Lifecycle 8.x.
Though the error talks about being unable to fetch certificate, it is due to the product reference being corrupted and shown as null. Thus being unable to read certificates from a Null reference, it errors out.
The product reference may be corrupted for various reasons such as connectivity issues, Manual modifications to the product nodes outside of Aria Suite Lifecycle's awareness.