Unable to connect to EM from new application server
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Unable to connect to EM from new application server

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Article ID: 374355

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

Unable to connect wily from new application server.

 [WARN] [IntroscopeAgent.ConnectionThread] Failed to connect to the Introscope Enterprise Manager at <server>:5001,com.wily.isengard.postofficehub.link.net.DefaultSocketFactory (java.net.ConnectException:Connection timed out (Connection timed out)).

Resolution

Collector ports not opened at firewall.

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