Metric and Availability graph are not being created with SLI

Products

• DX Operational Intelligence

Issue/Introduction

SLI has been created for a service. Added it as a calculation metric for service availability.

Creating an SLI based on some APM metrics. From the SLI created we are creating an SLI to calculate the availability of the service on the OI DX. Then we add the SLI to the service, but it is not showing this availability in the service or in the metrics. Following the documentation:

Service Level Indicator and Service Level Objective

Environment

DX OI Release 23.2

Resolution

Upgraded to release 24.1 with the HF02 patch and now the service availability metric is showing up.