No metric found on operator console

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

 I can't see any metric on this view at operator console. I check the query of MSSQL database. There are data on the database.But it's not appear on web UI.

Environment

UIM 23.4

Cause

observed that data_engine parameter the hub_bulk_size parameter was set to 20, while the S_QOS_DATA table had only 10 rows. This mismatch prevented the S_QOS_SNAPSHOT table from updating, which in turn caused metrics not to display in OC.

Resolution

hub_bulk_size  param is  the number of messages to receive at once from the hub to process the data_engine.
If hub_bulk_size parameter is set to a value larger than the total QoS objects in the S_QOS_DATA table then, the S_QOS_SNAPSHOT table will not update.

If S_QOS_SNAPSHOT does not have the data then metrics will not get displayed in OC.

 set the hub_bulk_size to a value less than the total number of rows in the S_QOS_DATA table or add more QoS objects to S_QOS_DATA  table.