Saml response time spike caused by VSS
Article ID: 374260
Updated On:
Products
SITEMINDER
Issue/Introduction
Saml response time spike resulting in connectivity issue to policy server, every 4 hours
Cause
The VSS (Volume Shadow Copy Service) is scheduled to run every 4 hours. When it runs, it locks the files, which causes latency of CA directory, and then the siteminder.
Resolution
Turn off VSS
Feedback
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