Expected time it takes for new accounts to populate on the accounts page.
Article ID: 374105
Updated On:
Products
CloudHealth
Issue/Introduction
New accounts are not showing up on the accounts page.
Resolution
It is expected for accounts to populate the accounts page two to three days AFTER it's first charge is seen in the CUR file.
Additional Information
You can use FlexReports to see when we picked up the first account charge.
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