New accounts are not showing up on the accounts page
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New accounts are not showing up on the accounts page

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Article ID: 374105

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Updated On:

Products

CloudHealth

Issue/Introduction

It is expected for accounts to populate the accounts page two to three days AFTER it's first charge is seen in the CUR file. 

Resolution

If you are curious regarding when exactly those first charges were seen, you can use FlexReports to see when CloudHealth picked up the first account charge.