vCenter update from SDDC manager fails at vCenter upgrade set repo stage
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vCenter update from SDDC manager fails at vCenter upgrade set repo stage

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Article ID: 374030

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Updated On:

Products

VMware SDDC Manager

Issue/Introduction

  • vCenter update from SDDC manager fails at vCenter upgrade set repo stage

  • lcm.log : 
[YYYY-MM-DDTHH:MM:SS] ERROR [vcf_lcm,0000000000000000,0000,upgradeId=d7133072-30dc-4bf1-a958-85bfb87b269d,resourceType=VCENTER,resourceId=b9388bbb-cdfb-4a7a-b94a-210106ca963a,bundleElementId=63779c34-f139-4605-8b26-ef5924d2fd2b] [c.v.e.s.l.p.i.vcenter.VCenterCommon,Upgrade-1] Setting the repository for VCenter upgrade failed with exceptioncom.vmware.vapi.std.errors.NotFound: NotFound (com.vmware.vapi.std.errors.not_found) => {    messages = [LocalizableMessage (com.vmware.vapi.std.localizable_message) => {

    id = com.vmware.appliance.update.invalid_url,    defaultMessage = Check the URL and try again.,

    args = [],    params = <null>,    localized = <null>

}],    data = <null>,    errorType = NOT_FOUND


  • nginx log : 
[YYYY-MM-DDTHH:MM:SS] [warn] 1698#0: *23369 a client request body is buffered to a temporary file /etc/nginx/client_body_temp/0000000020, client: 127.0.0.1, server: localhost, request: "PUT /inventory/nsxt/0ca8b85e-daf4-######-b8e3-#####HTTP/1.1", host: "localhost"

[YYYY-MM-DDTHH:MM:SS] [error] 1698#0: *23379 open() "/nfs/vmware/vcf/nfs-mount/bundle/0c753f38-#####-45ba-b63f-##########-apTool/update_repo/manifest/manifest-latest.xml" failed (13: Permission denied), client: X.X.X.X, server: , request: "GET /vmware/vcf/bundle/0c753f38-3649-#####-b63f-#########-apTool/update_repo/manifest/manifest-latest.xml HTTP/1.1", host: "sddcmanager_fqdn"
[YYYY-MM-DDTHH:MM:SS] [info] 1698#0: *23379 client  X.X.X.X closed keepalive connection


  • Running curl -k https://localhost/vmware/vcf/ fails with 403 error.
<html>
<head><title>403 Forbidden</title></head>
<body>
<center><h1>403 Forbidden</h1></center>
<hr><center>nginx</center>
</body>
</html>
  • Accessing the URL https://sddcmanager_FQDN/vmware/vcf/bundle/BUNDLEID-apTool/update_repo/  fails with 403 Forbidden error

Cause

This issue is caused because of incorrect permissions set to bundle folders. 

 

 

Resolution

To resolve the issue, follow the steps below.

  1. SSH to SDDC manager and run the below commands:
    chmod -R 775 /nfs/vmware/vcf/nfs-mount/bundle/
    chmod 775 /nfs/vmware/vcf/nfs-mount
  2. Restart nginx service : systemctl restart nginx.service
  3. Try accessing the URL in browser or perform curl and it should succeed.
  4. Retry the update from SDDC Manager. 
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