vApp/VMs are in inconsistent state on VMware Cloud Director

Products

• VMware Cloud Director

Issue/Introduction

VMs / vApps are in inconsistent state in VMware Cloud Director, however they are in powered on state in vCenter.

Environment

VMware Cloud Director 10.x

Cause

This issue can occur when there are discrepancies between VM states in vCenter and Cloud, this is usually caused by manual alterations of VCD VMs in vCenter

Resolution

To resolve this issue:

1. Find a VM in Inconsistent state.
2. Under General tab for the affected VM note the Name in vSphere.
3. Log in to the vCenter Server.
4. Find the VM with the name found in step 2.
5. Right-click on the VM in vCenter Server and click Power > Shutdown Guest OS or Power Off.
6. On vCD UI, on the affected VM Click on All actions > Power >  Power On.