Define notifications for Image Control in Email Security

Products

• Email Security.cloud

Issue/Introduction

This document describes how to define the notifications for Image Control in Email Security.

Environment

Email Security.cloud

Cause

Instructions on defining the the notifications for Image Control in Email Security.

Resolution

You can specify whether to send a notification to the sender or recipient of an inappropriate email. You can also specify a notification to be sent to an administrator when a user sends or receives an inappropriate email.

• For inbound emails, notifications can be sent to email recipients within your organization when the Block and delete or Redirect to administrator action is applied
• For outbound emails, notifications can be sent to email senders within your organization when the Block and delete or Redirect to administratoraction action is applied.
• For both inbound and outbound emails, notifications can be sent to administrators when the Block and delete
   action is applied.
  
  

To enable notifications to be sent

1. Click Services > Email Services > Image Control
2. Click the Notifications tab.
3. In the Notifications section, click the checkbox next to the option(s) you require.

• Send notification if users receive an inappropriate email :

The Email Security service has identified a file attachment in an e-mail sent to you that has been deemed to be potentially unacceptable by your Domain Administrator.
The subject title of the e-mail was:- %t
The sender address of the e-mail was:- %e
The recipient address of the e-mail was:- %r
The attachment filename was %y

• Send notifications if users send an inappropriate email:

The Email Security service has identified a file attachment in an e-mail sent by you that has been deemed to be potentially unacceptable by either your Domain Administrator or the Recipient's domain administrator .
The subject title of the e-mail was:- %t
The sender address of the e-mail was:- %e
The recipient address of the e-mail was:- %r
The attachment filename was %y

• Send notifications to administrator if one of your users send or receives an inappropriate email:

The Email Security service has identified a file attachment in an e-mail sent to/from one of your users that you have deemed to be potentially unacceptable.
The subject title of the e-mail was:- %t
The sender address of the e-mail was:- %e
The recipient address of the e-mail was:- %r
The attachment filename was %y

If a suspect email contains multiple attachments, the notification provides the name of the specific attachment that triggered Image Control.

      4. Click Save and exit