Unable to see Sign out button on Aria Automation for active directory users
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Unable to see Sign out button on Aria Automation for active directory users

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Article ID: 373921

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

The sign out button doesn't show up for Active directory users after logged into Aria Automation

Environment

VMware Aria Automation 8.x

Cause

  • This issue arises when the Active Directory user lacks either a first name or last name
  • Checking the user in vIDM may reveal that one of these attributes is missing.

Resolution

 

  • According to vIDM directory sync settings, The attributes "lastname" and "firstname" are mapped to Active Directory attributes and are mandatory
  • Ensure the AD user has both first name and last name configured.
  • After making these changes, navigate to "Run Sync Now."
  • The user should be updated in vIDM with the changes.
  • Log back into vRA, and you should see the "Sign Out" button.