Unable to see Sign out button on Aria Automation for active directory users
book
Article ID: 373921
calendar_today
Updated On:
Products
VMware Aria Suite
Issue/Introduction
The sign out button doesn't show up for Active directory users after logged into Aria Automation
Environment
VMware Aria Automation 8.x
Cause
- This issue arises when the Active Directory user lacks either a first name or last name
- Checking the user in vIDM may reveal that one of these attributes is missing.
Resolution
- According to vIDM directory sync settings, The attributes "lastname" and "firstname" are mapped to Active Directory attributes and are mandatory
- Ensure the AD user has both first name and last name configured.
- After making these changes, navigate to "Run Sync Now."
- The user should be updated in vIDM with the changes.
- Log back into vRA, and you should see the "Sign Out" button.
Feedback
thumb_up
Yes
thumb_down
No