Robot 23.4.x nimbus service fails to start on AIX with ' status inoperative'
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Robot 23.4.x nimbus service fails to start on AIX with ' status inoperative'

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Article ID: 373915

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

nimbus service fails to start with new install and upgrades to robot versions 23.4.x on AIX 7.1, 7.2 and 7.3

lssrc -s nimbus output:

Subsystem         Group            PID          Status
nimbus                                                     inoperative

ldd controller output:

/usr/lib/libc.a(shr_64.o)
/usr/lib/libpthread.a(shr_xpg5_64.o)
/usr/lib/libdl.a(shr_64.o)
/usr/lib/libiconv.a(libiconv.so.2)
 ar: 0707-109 Member name libiconv.so.2 does not exist.
dump: /tmp/tmpdir..../extract/libiconv.so.2: 0654-106 Cannot open the specified file.
./lib/libnim_shared.so
/unix
/usr/lib/libcrypt.a(shr_64.o)
/usr/lib/libpthreads.a(shr_xpg5_64.o)  

Environment

DX UIM 23.4.0, 23.4.1 and 23.4.2

Cause

Missing libiconv library in AIX robot  23.4.0 through 23.4.2

Resolution

Deployed the robot using the AIX 23.4.2.1 rpm version available in HF for robot installation on AIX 7.x 

Additional Information