Epic link user mapping not working as expected in ConnectAll between Jira On-Prem and Rally adapters.

Products

• ConnectALL

Issue/Introduction

Steps to Reproduce: 

• Create a new automation between Jira (OnPrem) Epic and Rally Feature.
• Create a new Feature in Rally and run the sync.
• Verify Epic ticket creation in Jira application.
• Create another new automation between Jira Story and Rally User story with below field mappings.

• Create a new UserStory in Rally and run the sync.
• Once the Story created in Jira, do an epic link and sync the record.
   

Expected Results: 

Parent and Feature fields in User Story should show the Rally Feature corresponding to the linked Epic in Jira.

 

Actual Results:

Record is getting skipped in ConnectAll Dashboard

Environment

3.4.x

Cause

DE116495

Resolution

Will be fixed in upcoming ConnectAll version

Additional Information

Workaround: 

• Map Jira "EpicLink" field with Rally Portfolio item in UserStory<>Story automation

• Configure Translate record id with Epic<>Feature automation and change the "Sync Value Type" to ById on rally side.