A2A Licensing Counts do not match between A2A Devices vs A2A Clients

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

PAM Admin is looking at the UI and the A2A License Counts.  If they go into PAM UI >> Devices and filter on the Device Type of "A2A", they get a higher count that is listed in the PAM UI >> Credentials >> Manage A2A >> Clients 

Cause

PAM Devices in the db uag.host table have the value of host.typeA2A =1 entry but the host.request_serverID was NULL.

This is observed when deleting a Device in the UI, that has an A2A v4.5.3 Client defined against it.

Resolution

Please engage Privileged Access Management support by opening up a support case to investigate further.