Inventory syncs for Aria operations fails with error Error Code: LCMCOMMON80063 in vRLCM

Products

• VMware Aria Suite

Issue/Introduction

This article provides information on how to perform a successful inventory sync and avoid the error

Error Code: LCMCOMMON80063

Invalid root credentials. Provide right credentials and retry

SSH authorization failed with the provided root password for xxxx.xxxx.xxxx.xxxx. Make sure the root account and root password aren't expired. Verify the credentials for rootPassword and retry.

 

Environment

VMware Aria Operations 8.x

VMware Aria Suite Lifecycle Manager

Cause

Aria Operations node FQDN information in Aria Lifecycle Manager will be different from the actual FQDN

Resolution

• Make sure that Aria Lifecycle Manager is able to establish SSH connection to the problematic Aria Operations node
• Run the task again When the inventory sync fails, Hit the retry button and input the correct hostname
• Once the correct hostname is entered the inventory sync should complete normally.