Blank screen shown when accessing 'Custom Investment' module
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Blank screen shown when accessing 'Custom Investment' module

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Article ID: 373740

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

This is only reproducible in a network where calls to pendo.io are blocked.

  1. Use a browser hosted in a Windows OS
  2. Close all windows of the browser under consideration
  3. Login to Clarity Modern UX, by opening a new window
  4. Navigate to 'Custom Investment' module

Expected Results: Relevant data is displayed in this module

Actual Results: A blank screen is shown instead

Cause

DE80731

Resolution

  • DE80731 is not reproducible in 16.2.0, due to a change made in that version
  • This change is also part of Patch 5 for 16.1.3.