Solution add-ons are unable to be created or managed

Products

• VMware Cloud Director

Issue/Introduction

• Under task details you see an error similar to the following:

Internal Server Error - ErrorMessage = {"level":"error","msg":"Tls: failed to verify certificate: x509: certificate signed by unknown authority\nvcd-ext-crypto/crypto.GetHostCertificates\n\tvcd-ext-crypto/crypto/tls.go:27\nvcd-ext/vcd.NewClient\n\tvcd-ext/vcd/client.go:131\nvcd-ext/cmd.(*VcdClientOptions).createVcdClient\n\tvcd-ext/cmd/vcd.go:80\nvcd-ext/cmd.(*VcdClientOptions).CreateVcdClientAllowCellVersionForbidden\n\tvcd-ext/cmd/vcd.go:71\nvcd-ext/cmd/trust.(*Options).Run\n\tvcd-ext/cmd/trust/trust.go:54\nvcd-ext/cmd/trust.NewCommand.func1\n\tvcd-ext/cmd/trust/trust.go:21\ngithub.com/spf13/cobra.(*Command).execute\n\tgithub.com/spf13/[email protected]/command.go:872\ngithub.com/spf13/cobra.(*Command).ExecuteC\n\tgithub.com/spf13/[email protected]/command.go:990\ngithub.com/spf13/cobra.(*Command).Execute\n\tgithub.com/spf13/[email protected]/command.go:918\nvcd-ext/cmd/cli.Run\n\tvcd-ext/cmd/cli/cli.go:60\nmain.main\n\t/opt/src/vcd-ext/main.go:13\n"} ,Log=(API Access)

Environment

Cloud Director 10.x

Cause

Solution add-ons utilize the public address and certificate of Cloud Director for their installation tasks. Therefore, any misconfiguration of the Cloud Director public endpoint will result in the Solution Add-On feature not being available.

Resolution

1. Configure Cloud Director with a valid public address and certificate. Within the Provider portal navigate to Administration -> Settings -> Public Addresses and validate the current configuration.
2. Retry Solution Add-On Management feature installation or upgrade.