"SDDC Config Notification - vCenter OS Credentials Missing" alerts on Aria operations

Products

• VMware Aria Suite

Issue/Introduction

After upgrading to VMware Aria operations 8.16.x and above, you will get to see repeated alerts "SDDC Config Notification - vCenter OS Credentials Missing" from the SDDC adapter as shown below:

Environment

VMware Aria operations 8.16.x and above

Cause

There is a platform change made in Aria operations 8.16.x and above which restricts adding the credentials only on Adapter instance resources from the inventory explorer.

Resolution

This is a known issue affecting VMware Aria Operations version 8.16.x and above. This will be fixed in future release, please subscribe to this article for further updates. 

Workaround is to disable the alert from the policy using one of the below steps:

1. Deactivate the alert from Active policy:

1. 1. Select the Active policy.
   2. Click Edit Policy, then click Alerts and Symptoms.
   3. Filter for the alert, "Notification".
   4. Change the State from activate to deactivate.
   5. Click Save to finish.

2. Create a new policy and deactivate the alert from the new policy:

1. 1. Create a new policy which inherits the active policy.
   2. Directly assign the SDDC adapter objects to the newly created policy.
   3. Edit the newly created policy, then click Alerts and Symptoms.
   4. Filter for the alert, "Notification".
   5. Change the State from activate to deactivate.
   6. Click Save to finish.

NOTE: There are multiple alert definitions with the name "Notification". Make sure that the correct "Notification" alert is deactivated in the policy. Once deactivated, verify the correct "Notification" alert is disabled from the Configure > Alerts > Alert Definitions > Policies Enabled section as shown below.