VCF Host Add Failure. When attempting to add an ESXi host via SDDC Manager, the host stays in "Enabling" within NSX and never fails or progresses

Products

• VMware SDDC Manager

Issue/Introduction

The SDDC Manager workflow will eventually fail but unfortunately we don't have the error to reflect.

You will observe that when attempting to add an ESXi host via SDDC Manager --- the host stays in "Enabling" within NSX and never fails/progresses.

You may observe this error within the ESXi host logs: /var/log/nsx-syslog:

level="ERROR" errorCode="MPA12104"] Failed to get vmk state info for dvs <dvs name>

You may also observe a connection to the NSXT Managers from the ESXi host:

[root@<hostname>:/var/log] esxcli network ip connection list | grep -E "1234|1235"
tcp         0       0  172.19.3.173:54008   <hostipaddress>:1234    ESTABLISHED   2114153  newreno  nsx-proxy
tcp         0       0  172.19.3.173:17469   <hostipaddress>:1235    ESTABLISHED   2114153  newreno  nsx-proxy
tcp         0       0  172.19.3.173:39552   <hostipaddress>:1234    ESTABLISHED   2114153  newreno  nsx-proxy
tcp         0       0  172.19.3.173:20546   <hostipaddress>:1234    ESTABLISHED   2114153  newreno  nsx-proxy
udp         0       0  224.1.2.3:12345      0.0.0.0:0                         2101301           vsanmgmtd-worke

Environment

VCF 5.1.x

Cause

NSX Compute Manager (vCenter) needs to be synchronized with NSX.

 

Resolution

Navigate to NSX UI > System > Compute Manager and edit the vCenter.

Click on the FQDN and click 'edit' and provide the [email protected] credentials to re-authenticate.

Note. The compute manager may be "up" and green.