No data in Application delivery analysis Console. Error reported in <Install_Path>\CA\Logs\Inspector* logs: Error Skipping obsolete .dat file.

book

Article ID: 37352

calendar_today

Updated On:

Products

APPLICATION DELIVERY ANALYSIS SUPERAGENT

Issue/Introduction

Symptoms: 

There is no data showing in ADA Console and there are below errors in <Install_Path>\CA\Logs\Inspector* logs:

“Error Skipping obsolete .dat file”

Environment:  

Windows 2008 R2, CentOS 5.x.

Cause: 

This problem is seen when there is a time difference between ADA Console and MTP machine.

Resolution/Workaround:

1. Please check if the time matches on both ADA console and MTP machine.

2. Whatever may be the timezone configured on both the machines, it doesn’t matter. But the translated time should be match each other.

3. The time in MTP machine can be changed with command:

date –s ‘TIME_IN_STRING_FORMAT’

Eg: date -s '2016-01-27 11:31:30'

 

Additional Information:

N/A

Environment

Release: SAMCNS99000-10.2-NetQoS-SuperAgent-Management Console
Component: