How to identify which incident ID triggered Event 1818 for a particular message ID.
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Article ID: 373498
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Issue/Introduction
There are a number of Event 1818 generated in the Enforce console Server Events that show a message ID but don't mention which incident ID it relates to.
Resolution
The Incidents table in the database stores both the messageID and corresponding Incident ID.
Run this query against the database as the Protect user while replacing x with the messageID from the Event 1818 to determine the corresponding incident ID:
select incidentID from Incident where messageid='x';