Error "Pricing policy creation is failed. Try Again" while adding new pricing policy in VMware Chargeback UI
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Error "Pricing policy creation is failed. Try Again" while adding new pricing policy in VMware Chargeback UI

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Article ID: 373471

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

While creating new pricing policy in VMware Chargeback 8.16 UI, you will notice an error "Pricing policy creation is failed. Try Again

Environment

VMware Chargeback 8.16.x

VMware Aria Operations 8.16.x and above

Cause

  • Creation of new pricing policies explicitly from VMware Chargeback version 8.16 UI is not supported.
  • This feature is available only in Aria Operations UI starting from 8.16, since Chargeback is integrated with Aria Operations in 8.16 and above. 

Resolution

  • This is a known issue affecting Chargeback version 8.16.
  • To resolve the issue, migrate VMware Chargeback to Aria Operations 8.16 or above using the below document and create pricing policy from VMware Aria Operations UI. 

Migrating VMware Chargeback to VMware Aria Operations