Attaching ISO to Lifecycle Manager appliance does not show up .

Products

• VMware Aria Suite

Issue/Introduction

Scenario: customer wants to upgrade Lifecycle Manager and attaches correct ISO for upgrade, however when navigating to the upgrade options in LCM and choosing CD ROM as the medium to search for an upgrade, there is no result. 

Environment

Aria Suite Lifecycle 8.14.x

Cause

VCF BOM needs to be updated

Resolution

Install PSPACK 8. 

Additional Information

You can verify VCF BOM matrix by querying LCM logs and grep for VCF BOM matrix (see example below). Often times if the matrix is not updated it can cause issues where there is no upgrade path forward.

2024-07-30 13:13:59.744 INFO [http-nio-8080-exec-4] c.v.v.l.l.s.ProductPolicyServiceImpl - -- VCF BOM matrix:{

"vrops" : [ "8.2.0", "8.4.0", "8.5.0", "8.6.1", "8.6.2", "8.6.3", "8.6.4", "8.10.0", "8.10.1", "8.10.2", "8.12.0", "8.12.1", "8.14.0" ],

"vra" : [ "8.2.0", "8.4.1", "8.5.0", "8.6.2", "8.7.0", "8.8.0", "8.8.1", "8.8.2", "8.9.0", "8.9.1", "8.10.0", "8.10.1", "8.10.2", "8.11.0", "8.11.1", "8.11.2", "8.12.0", "8.12.1", "8.12.2", "8.13.0", "8.13.1", "8.14.0" ],

"vidm" : [ "3.3.4", "3.3.5", "3.3.6", "3.3.7" ],

"vrlcm" : [ "8.6.1.5", "8.6.2.0", "8.7.0.2", "8.8.0.6", "8.8.2.3", "8.10.0.6", "8.12.0.7", "8.14.0.4" ],

"vrli" : [ "8.2.0", "8.4.1", "8.6.1", "8.6.2", "8.8.0", "8.8.2", "8.10.0", "8.10.2", "8.12.0", "8.14.0" ]

}