Roadmap Note field shows contents outside of the grid cell when there are multiple lines in the text

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

The Roadmap Notes field shows contents outside of the grid cell when there are multiple lines in the text. The View Option for Wrap Text option is NOT used. 

Steps to Reproduce:

1. Create about 3 new Roadmap Items
2. Add the 'Note' field to the grid 
3. Enter text into each of the 3 items with line returns (new lines) 
4. Observe how the text is shown outside of the cells below the rows in the empty white space of the grid area

Expected Results: Cell contents should be confined to the cell. 

Actual Results: Cell contents spill out of the grid after the last row and the contents from each row overlap. (see image below) 

 

Environment

Release 16.2.2, 16.2.3 

Cause

DE116396  

Resolution

Workaround: Use Word Wrap view option, or put the field on the details flyout, or if there are more rows to display, the contents are behind the rows so they won't show in the grid when it is filled with other rows.

DE116396 is fixed in 16.3.0 (Targeted to release November 2024) and also backported to 16.2.3 patch 1