Traps are received at the Spectrum Server, however that are not showing in the OneClick console.
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Traps are received at the Spectrum Server, however that are not showing in the OneClick console.

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Article ID: 373335

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Updated On:

Products

DX NetOps

Issue/Introduction

Traps sent from devices are seen on the Spectrum Server however, the traps are not showing in the UI. 

Environment

DX NetOps Spectrum 22.2.x and 23.3.x 

Cause

User IDs for SNMP profiles are case sensitive. BRoadcom and broadcom will be treated as different User IDs.

Resolution

Configured SNMP profile to use the correct UserID to send the traps.