Aria Automation Config not available after loading new config created by "raas genconfig" command

Products

• VMware Aria Suite

Issue/Introduction

After upgrading Aria Config and generating a new configuration file with "raas genconfig" the web UI is not available

In addition to this the logs at /var/log/raas/raas do not indicate any failures in the raas service

Environment

Aria Automation Config all versions

Cause

Conflicting port configurations in the config file can cause raas to bind to the 8080 port unexpectedly instead of 443

This can be confirmed by using grep to search for the port setting and ensuring that only one port configuration key is present. It is important to use grep or some other search function rather than reading the file in full manually as the conflicting key can be missed. An example of the grep command is included here:

grep port /etc/raas/raas

Resolution

Ensure that the port configuration only exists once in the /etc/raas/raas configuration file and that the configuration value is either 443 or the desired expected port