CA Spectrum SpectroServer shutdown due to Out of memory (OOM) during Online backup

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Article ID: 37328

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Updated On:

Products

CA Spectrum

Issue/Introduction

CA Spectrum SpectroServer shutdown due to Out of memory (OOM) during Online backup.  During an online backup the SpectroSERVER fails to start back up and a similar stack trace is seen in the VNM.OUT:

 
Nov 25 13:00:15 ERROR TRACE at VNM.cc(802): /spectrum/SPECTRUM/SS/SpectroSERVER is out of memory. Scheduling shutdown. 

libGlobl.so.1:__1cMCsSymbolInfoTprint_current_stack6FrnDstdNbasic_ostream4Ccn0BLchar_traits4Cc_____v_+64 
libsskrnl.so.1:__1cbAprint_need_root_euid_error6Fpc_v_+32c 
libPort.so.1:__1cOCs_new_handler6F_v_+2c 
libCrun.so.1:__1c2n6FL_pv_+44 
libssdbl.so.1:__1cJcopy_file6Fpkc1_i_+20c 
libssdbl.so.1:__1cJCsSSDbRepTcopy_database_files6Mpkci_i_+1b4 
libssdbl.so.1:__1cGCsSSDbTcopy_database_files6Mpkci_i_+c 
libsskrnl.so.1:__1cQCsIHOnlineBackupUbackup_database_copy6MrknNCsModelHandle__I_+4c4 
libsskrnl.so.1:__1cQCsIHOnlineBackupTperformOnlineBackup6Fp0_v_+1f8 
libmoot.so.1:__1cGThreadUcall_thread_function6M_v_+8 
libmoot.so.1:moot_thread_start+30 
libc.so.1:___makecontext_v2+108 
 
 

Cause

The problem is due to shared resources when running CA Spectrum on virtual hosts.  If there isn't enough free memory for the online backup to occur, then the online backup fails and the SpectroSERVER will not start back up.

Environment

The SpectroSERVER is on a host that shares resources.

Resolution

Make sure there is enough free memory available to the SpectroSERVER.  CA Spectrum requires dedicated resources per SpectroSERVER when running the SpectroSERVER on virtual hosts.

Additional Information

Please reference the "System Requirements for Installing CA Spectrum" section of the documentation for more information.