Timesheet Notes Do Not Display After Timesheet Adjustment

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Timesheet notes do not show in the UI after it is adjusted. It appears to have disappeared.

Steps To Reproduce:

1. Enter 3 timesheet notes or if notes already exist, add additional 3 notes.
2. Submit and approve the timesheet and run the Post Timesheet job.
3. Adjust the timesheet.
4. Immediately review the timesheet notes.

Actual Result: On the adjustment timesheet, the timesheet note count decreased amount added since last posting. It is not deleted when querying the PRNOTE table, but it is not visible from the UI. Additionally, time entry notes are also being removed if 6 or more are being added.

Expected Result: The timesheet note count should be retained and visible. 

 

Environment

Clarity Release 16.2.x 

Cause

DE116362 

Resolution

DE116362 is fixed in 16.3.0 (Targeted to release November 2024) and also backported to 16.2.3 patch 1