When attempting to open any probe configuration GUI in Admin Console on a hub that has SSL mode enabled (ssl_mode=1 in hub.cfg), an error will be displayed indicating a failure to retrieve the probe configuration.
Configuration was unable to be retrieved.
Message: Remote Request Error: Remote /xxxx/discovery_server probes processing of operation get_ctd_configuration failed
Resolution: Please check both the PPM and remote probe log file for additional details.
Error Code: PPM-012
Click Retry to attempt to save your configuration again.
Click Close to close this Window.
orConfiguration was unable to be retrieved.
Message: Remote Request Error: Remote /xxxx/discovery_server probes processing of operation get_ctd_configuration failed
Resolution: Please check both the PPM and remote probe log file for additional details.
Error Code: MONS-025
Click Retry to attempt to save your configuration again.
Click Close to close this Window.
The ppm.log will show the following error:
Jun 17 16:41:15:082 [nimaccept, ppm] stderr: javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?
Jun 17 16:41:15:083 [nimaccept, ppm] stderr: at sun.security.ssl.InputRecord.handleUnknownRecord(Unknown Source)
Jun 17 16:41:15:083 [nimaccept, ppm] stderr: at sun.security.ssl.InputRecord.read(Unknown Source)
Jun 17 16:41:15:083 [nimaccept, ppm] stderr: at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
Jun 17 16:41:15:083 [nimaccept, ppm] stderr: at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
Jun 17 16:41:15:083 [nimaccept, ppm] stderr: at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
Jun 17 16:41:15:083 [nimaccept, ppm] stderr: at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
Jun 17 16:41:15:083 [nimaccept, ppm] stderr: at com.nimsoft.nimbus.NimSessionListener$ThreadAccept.run(NimSessionListener.java:424)