After upgrade the DC shows unknown in the Portal data collector view
Article ID: 373080
Updated On:
Products
Issue/Introduction
22.2.5 -> 23.3.11
We manually upgraded the DC using the wget command to pull the install.bin from the DA.
We ran the upgrade and it was successful.
But the DC never connects to the DA.
Registration to DA is timing out in the DC karaf.log
Environment
DX NetOps:: All Supported Versions
Cause
At some point one of the fault tolerant DA’s was replaced with a new host.
While the runtime files were updated at that time (/opt/IMDataCollector/broker/apache-karaf-VERSION/conf/activemq.xml)
The upgrade file (/opt/DCM.cfg) was not and still had the old DA listed.
During upgrades, the values in DCM.cfg are used.
Resolution
Edit the following files and replace the old DA info with the new DA info:
/opt/DCM.cfg
/opt/IMDataCollector/broker/apache-activemq-5.18.3/conf/activemq.xml
Stop activemq and dcmd
systemctl stop dcmd activemq
Start dcm
systemctl start dcmd
Additional Information
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