DX UM - downloading and importing probes into the archive

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

At times it may be necessary to download and import probes manually for DX UIM.

• When the Infrastructure Manager client does not have internet access
• When you want to download a specific version
• When you want to download a probe outside of DX UIM and transfer it to the environment manually
• etc

Environment

Release: UIM 8.5x/9.x/20.x/23.x
Component: Infrastructure Manager (IM)

Resolution

Open the following URL: http://support.nimsoft.com/ and click on the Login button.

Supply the username, password, and click on the Login button or press ENTER.

Then click ARCHIVE at the top.

 

Locate the desired probe and click on the icon to download the file. Do not extract the file. Simply import into Archive.

 

Instructions:

1. Download the [probe].zip to the hub with the archive into which you want to import it ("Downloads" or "Desktop" will do.)
   2. Ensure you are logged into that hub in Infrastructure Manager (IM)
   3. Select that hub archive in the left column of IM, so that the archive probes show in the right field.
   4. Right-click in the list of archive probes on the right for a menu
   5. Select "Import" from the menu (as seen below), and in the pop-up, navigate to the downloaded zip file, select it and click "Open"

Then the probe will appear in the archive.

 

Image: Shown - pop-up menu from step 4, and selecting "Import" from step 5.

Additional Information

Note: The screenshots in this KB are outdated.  The current Archive page as of September 2025 only has "General Availability" and "Previous Versions" tabs.