Expand Icon do not work when you use the Search Box
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Expand Icon do not work when you use the Search Box

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Article ID: 373006

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Updated On:

Products

CA App Synthetic Monitor

Issue/Introduction

Without using a search box, we can expand using the + Icon.
When searching for any folder, the + icon does not expand the subfolders.

Resolution

The search view is "expanded" to show matches only, that is why you cannot expand/roll up. So every match will be shown and automatically expanded If into a Subfolder.
If there is a match in a folder, that folder will be "expanded" but only show the matching monitors. Approaching "expanded" in quotes because it is not expanded to show all monitors but still shows the expanded icon to indicate all the matches in that folder are shown.